Integrated Ticketing System in Semi-dedicated Servers
If you have a semi-dedicated server account with our company and you would like to contact our tech support team representatives, you’ll be able to send a ticket straight from your Hepsia hosting Control Panel instead of using a totally different tech support platform as you will have to do with most hosting companies on the marketplace. Our integrated trouble ticket system will allow you to send a new ticket without difficulty and to browse through older tickets using a smart search box. Moreover, you’ll be able to read the relevant knowledgebase articles that our system will present you with depending on the problem category that you choose for your new ticket. You can do all of these things without logging out of your Control Panel at any moment, so in case you encounter any complication or have a question, you can get in touch with our technicians and solve the issue in question in less than an hour using one single support platform.