A live chat is one of the methods of communication supplied by some web hosting companies as a part of their support services. Determined by the service provider, the chat can be used for billing, pre-sales and/or tech support. This way of communication is quicker than a support ticket and it will make it less likely to misspell or misunderstand a word compared to a telephone call with a representative. In addition, when the problem that you have needs some time to be examined and resolved, you're able to do something different in the meantime rather than just waiting, like you'd have to do if you call. You can also take advantage of a live chat assistance service totally free provided that you have world wide web access even if your web hosting provider is based in a different country and they do not have a local telephone number that you can call.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we supply with all of our semi-dedicated plans, you will be able to get the the right answers for any questions you have or have various issues taken care of very quickly. The service is accessible every single day, so that you are able to talk to an agent even on weekends and holidays. If you are not sure which package would be better for your websites or if our leading-edge cloud hosting platform covers some system requirements, you can come on the live chat before buying anything. In case you are an existing customer, you'll be able to find more information about account settings, billing issues as well as a number of common tech troubles you may experience, for instance when you cannot set up an email account in a client on your computer. The live chat will save you a considerable amount of time regardless where you are or when you contact us.