A 99.9% Server Uptime
The principal benefit of constructing your very own shared web hosting platform is that you do not have to worry about compatibility – you set up a special set of software apps in such a way so as to work with a particular set of hardware elements. The outcome is something far more stable and dependable, as there are fewer potential risks of failure. We’ve built our cloud hosting system atop tried and trusted hardware components as well as a significantly modified version of Security–Enhanced Linux in an attempt to set up an absolutely safe and secure environment for your own personal sites.
That’s why, with each of our shared web hosting plans packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s essential to also set up your own network architecture. That is the reason why we set up a custom internal network in all our data centers. Relying on premium–quality Juniper routers and switches, our internal network allows for faster–than–the–speed–of–light data transmission speeds and is also completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, regardless of which hosting package you have picked.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your hard–earned cash on the line, you can’t feel truly safe. Because of this, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel pleased with our service or in case you would like to get a bit more robust web hosting solution, such as a VPS web hosting plans or even a dedicated web hosting plans – we will give you a full refund, without any secret costs or repayment charges.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive an answer, you know how annoying this can be, especially when your website is at stake. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be here for you and they’ll respond to you within an hour. And the best thing is that their average ticket response time is below 20 minutes!