Support Channels

  • Video Tutorials
  • Video Classes

  • You can almost instantly learn how to make use of our Rainmaker Managed Technology Services Control Panel by making use of our in depth video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We will offer you a user–friendly Frequently Answered Questions section where you can discover answers to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our customer support crew is online 24 hours a day to reply to each of your requests. You are going to be given a response within maximum 60 minutes following your ticket application.

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Types of Help

  • Shared Hosting Support
  • Shared Web Hosting Help and Support

  • If you have problems using our shared web hosting plans services or need more resources for your sites, just let us know and we’ll give you the best support.

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  • VPS Hosting Support
  • VPS Servers Help & Support

  • In case you run into difficulties working with your SolusVM admin interface, or with any of the apps your VPS has been pre–configured with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Servers Help And Support

  • You really want to change the set–up of your dedicated server? We are at your disposal around the clock to help you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any difficulties with your semi-dedicated server or require assistance with a certain project, don't hesitate get in touch with our competent team of technical support engineers. They are on hand 24/6, ready to help you.
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