1 hour ticket response
We are dedicated to delivering a quick and accurate answer to each tech support ticket sent by a client. Our qualified support staff members will examine your request and will think of the best solution. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average client support ticket response time has proved to be 20 minutes.
A Top–Quality Client Care Service
We have a team of web hosting support experts who are eager to answer all your inquiries anytime you require help. Most of our technicians have lots of years of experience in the shared web hosting plans industry, which suggests that you can always count on prompt and comprehensive answers to your concerns.
A User–Friendly Help Section
To help you find a quick suggestion on how to use a specific feature, we have included a really user–friendly Help section in the Website Control Panel. You can browse through a huge collection of web hosting account administration articles and website administration articles, examine the F.A.Q. section or check out our instructional video tutorials.