Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Guarantee

  • Each ticket that you submit to the customer help and support team will be handled in less than 60 mins. The popular issues are going to be replied to asap. Yet, if the assistance inquiry you have submitted needs the assistance of a qualified technician, we will forward the ticket to him and will inform you about the hold–off.

  • Top quality support service

  • Professional Technical Support Service

  • We deliver round the clock customer help via a turbo–fast ticket solution incorporated into your Control Panel. You’re able to e mail us all the time about any of the software applications that come installed in advance on your virtual server, such as the chosen Linux distribution, the server administration panel and our custom designed Website Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • A descriptive and regularly updated articles base is included in our custom–built Website Control Panel. It offers you quick tips about how to execute all of the necessary web site supervision jobs. The Help zone presents comprehensive how–to tutorials and step by step video guides. You can gain access to the Help zone by clicking on the Help or Video buttons in the right part of each Control Panel section.