Q: What does the website migration service involve? Will my website be safe?
A: The website migration service offered by Rainmaker Managed Technology Services is totally free of cost and involves transferring all your web files, databases and emails from your present provider to your new web hosting account with us. We’ll also update all the configuration settings required for your web sites to be completely operational on our cutting–edge cloud hosting platform.Our technicians are fully capable of moving just about any site. With years of work experience in the industry, they’re well–versed in the specificities of our hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, moving a custom–made app with lots of custom libraries is as elementary as moving a plain WordPress blog.
Q: How long will the web site migration process take?
A: While we can’t give you an exact time window, since there are plenty of factors, including the size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll give our best to transfer your site within 48 hours, and in some cases – within 24 hours (in case the content is not large).
Q: My personal privacy is essential for me. What data do you need?
A: We will require the login information for your current web hosting provider’s Control Panel and the site’s name (domain name).
Q: My current web hosting account has sensitive info inside. How can I rely on you?
Q: Will there be any outage for my site?
A: No. Your website will stay reachable online during the transfer. As soon as everything is completed on our end, we will inform you so that you can examine it and check for any problems. If everything is OK, all you will need to do is change your domain’s DNS resource records.
Q: Will my present web hosting provider need to provide any information/help?
A: Nope. Aside from your login credentials for the Control Panel, we do not require anything. We’ll never contact your hosting provider. They won’t know anything about the migration either.
Q: Does it make a difference what platform my current hosting provider is using?
A: We support all Linux–based hosting platforms. Fundamentally, if we can gain access to your Control Panel, we will be able to transfer your site.The only platforms that we do not support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.